Policies
RETURN / REFUND / EXCHANGE POLICY
Due to the personalized nature of hand embroidery, no refunds are issued.
PRICING
Pricing will vary depending on each order. I custom design your order and then personally hand stitch your design onto your item. Pricing reflects the cost of item as well as: the time it took to complete, thread, and more! If the design it very detailed, it will take longer to complete and will be more expensive.
If you like to an estimate before placing an order, I would love to discuss with you further.
NOTE: Due to the personalized nature of hand embroidery, no refunds are issued.
ORDER TIME
Current Turnaround Time: 10 Business Days
Order will be ready for pickup or shipped on the date that I provide at the time the order is placed.
For example, if order is placed 1/1/2025, order will be ready for pickup 1/15 OR will be shipped 1/15.
Federal Holidays are not included in turnaround time.
If you need your order ready before current turnaround time and I am able to accommodate that request, there is a rush fee charge depending on order size. Rush fee does not include shipping fee.